Terms of Use
These terms of use govern the use of Fleet Access (https://fleet-access.ch), provided by Stratos Technologies AG ("we", "us"). They apply to everyone who uses Fleet Access with a user account ("you"): the staff of garages and the staff of our Clients.
1. Scope
We provide Fleet Access to leasing and fleet companies that have concluded an agreement with us (the "Clients"). Through Fleet Access, garages that carry out work on the Clients' vehicles ("Garages") submit cost approvals and invoices, and the Clients check them and transfer them to their own systems.
- For Clients, prices, service levels, data protection and all other commercial terms are governed by the agreement with the Client. If these terms of use conflict with that agreement, the agreement takes precedence.
- For Garages, these terms of use govern the use of Fleet Access. Garages do not pay us any fees for using Fleet Access, unless agreed otherwise.
By registering or logging in, you accept these terms of use. If you use Fleet Access on behalf of a company, you confirm that you are authorised to do so.
2. Your user account
- User accounts are created by invitation from a Client, by registration using a link sent by a Client, or by us on a Client's behalf. Your account is personal and must not be shared with others.
- Keep your login details secret and use a secure password. If you suspect that someone else has access to your account, inform us immediately.
- You are responsible for activities carried out with your account, unless you are not at fault.
- Keep the details in your account accurate and up to date.
3. Permitted use
You may use Fleet Access only for its intended business purpose. You must not:
- submit false, falsified or misleading documents or data;
- submit documents that have no connection with the Client concerned, or more personal data than is needed for the purpose;
- upload malware or other harmful content;
- circumvent security measures, access other accounts or data without authorisation, or test the platform for vulnerabilities without our permission;
- copy, modify, decompile or reverse engineer the software, except where the law expressly permits it;
- access Fleet Access by automated means not provided by us (such as scraping or bots) or overload it;
- make Fleet Access available to third parties or resell it.
4. Information for Garages
What we do with documents. You authorise us to receive, store and process the documents you submit, to read them automatically (OCR and intelligent document processing) and to transfer them, together with the extracted data, to the Client concerned. Automatic recognition can contain errors. Extracted data may therefore be checked and corrected by the Client or on its behalf.
Your relationship with the Client. Cost approvals, invoices, payments and any disagreements about them are a matter exclusively between you and the Client. We are not a party to that relationship. We are not responsible for the Client's decisions, for the time it takes to approve or pay, or for payment itself.
Your records. Submitting documents through Fleet Access does not replace your own record-keeping. Keep your original documents in accordance with your statutory retention obligations.
5. Information for Clients
Users at Clients are responsible for the checks and corrections they make in Fleet Access and for the data they transfer to their own systems. Everything else is governed by the agreement with the Client.
6. Confidentiality
We treat the documents and data processed in Fleet Access confidentially. Our employees and service providers access them only to the extent needed to operate the platform and provide support. More information is in our privacy policy.
7. Availability and changes to the platform
We aim for high availability, but we cannot guarantee that Fleet Access will always be available or free of errors. Maintenance may cause interruptions, which we announce in advance where possible. For Clients, the service levels in their agreement apply.
We continue to develop Fleet Access and may change, add or remove functions, as long as this is consistent with our agreements with Clients.
8. Intellectual property
Fleet Access, including its software, design and content, belongs to us or our licensors. You receive a non-exclusive, non-transferable right to use Fleet Access for as long as you have access to it and in accordance with these terms of use.
Documents and data that you submit remain yours or the Client's. You grant us the rights we need to process them as described in these terms of use and in our privacy policy.
9. Suspension and termination
Your access ends when your account is deleted, or when the Client for which you use Fleet Access no longer works with us or with your company. Garages can ask us to delete their accounts at any time. We may temporarily suspend access if there are indications of misuse, a security risk or a breach of these terms of use.
10. Liability
Our liability towards Clients is governed by the agreement with the Client. Towards Garages and other users, we are liable, to the extent permitted by law, only for intent and gross negligence. In particular, we are not liable for errors in automatic document recognition, for the decisions and payments of Clients, or for transmission delays caused by third-party networks or systems. Mandatory statutory liability remains unaffected.
11. Privacy
Information on how we process personal data is available in our privacy policy.
12. Changes to these terms of use
We may amend these terms of use. We will inform you of changes on the platform or by email at least 30 days TODO: confirm notice period (same decision as for Garage Booster) before they take effect, unless a change is required by law or for security reasons at shorter notice. If you continue to use Fleet Access after the changes take effect, you accept them.
13. Governing law and jurisdiction
These terms of use are governed by Swiss law, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods (CISG). The exclusive place of jurisdiction is Zurich, Switzerland, subject to any mandatory place of jurisdiction provided by law.
14. Final provisions
If any provision of these terms of use is or becomes invalid, the remaining provisions remain in force. Questions about these terms of use can be sent to info@stratos-tech.ch.